Provides support to customers professionaly across all channels (call, email, chat. whatsapp, social media and others)
Identify customer needs, research issues, resolve complaints, and provide solutions.
Delivers excellent service to customers in order to meet the standard of quality requirements
Maintain ownership of tickets throughout the lifecycle of the customer’s request, including follow up with other departments
Identify customer needs, research issues, resolve complaints, and provide solutions.
Delivers excellent service to customers in order to meet the standard of quality requirements
Maintain ownership of tickets throughout the lifecycle of the customer’s request, including follow up with other departments
Klik link berikut:
https://www.w3loker.com/customer-service/8479/customer-support-staff
Lowongan Kerja Customer Support Staff PT MONOTARO INDONESIA