Field Application Scientist

Lowongan kerja dan gaji Field Application Scientist.

  • Coordinate new installations, including facility inspections and instrument validation/calibration.

  • Provide expert guidance on lab and experimental design, workflow best practices, data storage, and analysis.

  • Conduct on-site training for customers on qPCR, Next-Generation Sequencing, library preparation, and related products.

  • Troubleshoot and resolve customer complaints related to biochemistry, assay design, software, and instruments, escalating issues as needed.

  • Communicate technical product updates to customers and sales teams to drive success and ensure satisfaction.

  • Partner with various teams to develop and execute strategic plans for acquiring new business and expanding current customer relationships through consulting, presentations, and workshops.

  • Contribute to customer relationship management, understanding customer goals, setting appropriate product and performance expectations, and gathering intelligence regarding competitive intel and new sales opportunities.

  • Communicate essential technical product updates to customers and sale counterparts to drive customer success.

  • Loker Field Application Scientist.

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