Lowongan Kerja Customer Operations Quality Assurance

– Supervise the work of customer service to ensure adherence to quality standards, deadlines, and proper procedures – Document call center processes and FAQs, and work on continuous improvement – Achieve qualitative call monitoring & scoring goals as established – Provide reports related with quality score of all agents on ongoing basis (daily, weekly, monthly)

Klik link berikut:

https://www.w3loker.com/customer-service/5624/customer-operations-quality-assurance

Lowongan Kerja Customer Operations Quality Assurance Shopee