Tag: PT. Tricada Intronik

Your responsibilities and activities include:
1. Support clients by having an in depth knowledge of a client’s implementation and critical business processes
2. Investigate new incidents as reported by customers, ensure the issue is properly understood and documented. 3. Gather necessary evidence for triage and incident resolution
4. Escalate P1 (Priority 1) and urgent issues as needed to the appropriate teams and management.
5. Resolve incident per operation SOP and resolution processes or escalate for additional assistance.
6. Communicate regularly with customer and internal resources on status of incident as per accepted guidelines
7. Ultimately responsible for resolution of all incidents opened by the customer
8. Assist customers with operational issues on the software.
9. Coordinate customer deployments with internal teams.
10. Provide after-hours support for P1 situations

Klik link berikut:

https://www.w3loker.com/teknologi-it/3199/product-catalog-support

Lowongan Kerja Product Catalog Support PT. Tricada Intronik

Informasi profil perusahaan dan lowongan kerja PT. Tricada Intronik. Tritronik delivers innovative enterprise solutions that enable businesses in creating value and driving growth. Our solutions connect and integrate business functions and capitalize business information that fortify enterprises to achieve competitive differentiation. Our portfolios comprise M2M, Mobile Applications, and Analytics which all designed to help our customers run and grow their business effectively. Tritronik bases all it’s innovation and business efforts on a belief that Tritronik exists to contribute to the well-being of our customers, suppliers, employees, shareholders, society, and the environment. In everything we do, we seek to transform our self, our business, and our society for a better tomorrow.

Klik link dibawah ini untuk melihat lowongan kerja yang ditawarkan oleh PT. Tricada Intronik.

PT. Tricada Intronik